You want to increase customer satisfaction by strengthening and/or improving your quality management.
You must demonstrate your ability to consistently provide products and services that meet your customers’ requirements
You want to ensure a regular customer base, gain new customers and grow your business.
You want to be able to clearly define your goals and be able to identify new business opportunities.
You want to increase productivity and efficiency, while reducing your internal costs.
You want to make sure that you comply with applicable legal and regulatory requirements, prove it and to remain compliant .
What is ISO 9001 ?
ISO 9001 is an international standard on how to manage quality systems. The standard was published by the International Organization for Standardization (ISO) in 2015.
ISO is an independent, non-governmental international organization with a membership of 165 national standards bodies. Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant international standards that support innovation and provide solutions to global challenges.
ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which can result in various business benefits.
This solution simplifies ISO 9001 criteria, so that your company will be able to become and stay compliant with this standard.
Smart Global Governance is the operational software solution to automate key processes in Ethics, Compliance and Controls. It can be used for implementation and compliance management with all local and international regulations as well as internal controls and procedures.